Lucy in the Sky Return Policy [2024]

Lucy in the Sky Return Policy refund, Money back

Lucy in the Sky Return Policy – In this article, we’ll discuss how to return Lucy in the Sky products and other frequently asked questions about the Lucy in the Sky return process.

Lucy in the Sky is an online clothing store that offers clothes and accessories to make you the center of the crowd.

Although their clothing and accessories are, online shops can make shopping somewhat more stressful since you don’t have the opportunity to test the clothes before you purchase.

What is the Lucy in the Sky Return Policy

What is the Lucy in the Sky Return Policy?

Lucy in the Sky offers an opportunity to use 14 days beginning the day you receive your item to file the process of requesting a refund.

Once the request has been received at the end of the process, the customer will receive an email containing a credit card code.

Returns are at no cost for those who ship in the United States; for international returns, the buyer is responsible for the cost of shipping.

If you bought an item at the store, The same rules apply. However, you have to return the item to the store in the item in its original, unopened state with the receipt, and you won’t need to complete the Return Request in the same way as you would with returns made online.

LUCY IN THE SKY RETURN POLICY
Return Period14 Days
Return MethodOnline or in-store
Exchange Period14 Days
Exchange MethodOnline or in-store
Refund Period7-10 business days
Refund MethodOriginal Method of Payment

How Do I Return My Order?

Free Returns for United States Customers.

You can return any style to get credits to the store within fourteen days of the date of delivery that the item was purchased. The returns will be dealt with quickly, typically 20 days after receiving them. You will receive the credit voucher in your email.

If a brand new order needs to be placed urgently and urgently, we will give credit to your store in advance; once the package has been handed off at USPS instead, you could make an order for a fresh one, and we will issue a payment method actual reimbursement for the return of the original order.

If you are a United States customer, if you sign in or sign up for an account using the link below, you’ll be able to create a pre-paid USPS return label for returning your purchase.

Go into the Order History section, go to your order and select the “Create Return Label function. No additional information is required from you, as the return label will contain all the information you need.

If you have placed an order and did not have an account, you could use the same email to set up an account and access the return label. Ensure that the item is in its original condition. Otherwise, it could be returned to you.

https://www.lucyinthesky.com/shop/index.php?route=account/login

If any style is damaged or delayed, the customer is entitled to either a full refund, store credit, or reimbursement for the repair cost. Please get in touch with us at [email protected] with a picture of the fault/quality issue before returning your styles in these specific cases.

We recommend that you give at least 10 days to allow any original refunds to be reflected on your bank balance.

If you are a customer from outside the United States, returning shipping must be paid by the buyer. Include your order details inside your return package and return it to us at the return address below: Address below:

  • Lucy in the Sky, Inc.
  • 1200 Wall Street, Floor 2
  • Los Angeles, California
  • 90015
  • United States

How to Return Lucy in the Sky Products

How to Return Lucy in the Sky Products

To begin a return, you must create an account for return on the website. Once your account is set up and verified, you’ll then be able to create a pre-paid USPS return label. This label can be found in the “Order History” section, then look up the order you must return. Please print the label and return it to the closest USPS drop-off facility.

Lucy in the Sky cancel order

If you need to cancel an order with Lucy in the Sky, contact them within 14 days of placing it and request cancellation. However, once the item has been shipped, it may no longer be possible. Lucy in the Sky offers returns within 14 days after receipt and must be in its original condition for returns processing; refunds typically take 20 business days, with customers receiving an email with a store credit code confirming the refund being processed.

Lucy in the Sky Return Policy

How Strict is the Lucy in the Sky Policy?

In terms of its strictness In terms of rigor, Lucy in the Sky’s Return policy for returns is more strict than the other stores on the internet. The window for returning items to this particular store is 14 days from the date of delivery, and the item has to be received in the exact condition that it arrived in. If it’s not, then you could be at risk of having your item returned to you.

Lucy in the Sky Refund Policy

Regular returns are reimbursed in the form of a credit to the store. However, if the problem is due to an item that is damaged or delayed, You can opt for an entire cash refund or store credit or reimbursement for repair expenses. For damaged and delayed products, email [email protected] with a picture of the issue and someone will get back to you within 10 days.

Lucy in the Sky Exchange Policy

Lucy in the Sky doesn’t offer direct exchanges to customers. However, the store credit you get when you initiate a refund may be used instead of the formal “exchange.” Additionally, the company states that you can make a new purchase, and they’ll take care of the purchase using the preferred payment method instead of the creation of a new purchase.

Does Lucy in the Sky Take Returns After 30 Days?

Lucy in the Sky will only accept returns for up to 14 days after the day you receive the item.

Does Lucy in the Sky Take Returns Without a Receipt?

Lucy in the Sky is an online store. Therefore you don’t need a receipt for a return. All you have to do is log in to the site using the email address you used to sign up for an account and create the returns shipping address. If you purchased something through the site but did not have the account you created, then you may use the email you provided at the time of purchase to generate the return label.

Does Lucy in the Sky Have Free Returns?

Lucy in the Sky offers no-cost returns to anyone who ships to the United States. If you are shipping internationally, the customer is responsible for the cost of shipping.

Can I Return Lucy in the Sky Product After Use?

The clothing you purchase through Lucy in the Sky must be returned in its original condition. If you return it to them in any other manner, you can be sure it will be returned to you, and you’ll not get your refund request.

What Items Can’t be Returned to Lucy in the Sky?

Items that have been used for longer than 14 days or appear worn cannot be exchanged with Lucy at the Sky. Although the company doesn’t specifically declare that items worn cannot return, it may be assumed that gently used items will be accepted at a maximum.

How Long does Lucy in the Sky Refunds Take?

Returns are processed through this website within 20 days of the business receiving the defective item. Based on the queue for returns, it could take longer or shorter than the typical 20 days.

Official Website: www.lucyinthesky.com

Conclusion

Lucy in the Sky is an online-only fashion store and can accept returns within 14 days from the day you receive the item. Once the return is completed, you’ll receive a credit to the store.

If the product is damaged, You can contact the company with proof of the damage, and they’ll give you the option of receiving full credit, a refund, or reimbursement of repair costs.

Returns made to Lucy at the Sky are to be made in the same condition they received. Returning an item that is worn could result in your return being refused and the item being returned to you.

FAQs

HOW DO I CHECK DELIVERY STATUS OF MY ORDER? I HAVE MY TRACKING NUMBER.

U.S ORDERS
You can enter your FedEx tracking number at the following website: https://www.fedex.com/en-us/home.html

INTERNATIONAL ORDERS
You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/

WILL I BE CHARGED CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER?

International orders are subject to customs and taxes. All taxes or customs charges are the obligation of the person receiving the order. Some international orders might require additional fees to receive your package. We do not pay these costs but are directly billed by the local government. The cost is at the expense of the customer. We recommend contacting the appropriate local authorities to verify any additional costs. Orders returned to the sender will be processed as store credit by the return policy available on our website.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

We provide the estimated delivery time on every product page once the size has been chosen. Be aware that business days do not include weekends and public holidays. The delivery times can be found on each product’s page, the My Order shopping cart page, or the email confirmation. Unfortunately, we cannot expedite orders beyond the deadline listed on the product page. You can also look for items that will be shipped within 24 hours and have a 3 to 5 business days delivery date by using our Quick Find function and selecting the ‘Delivered by’ date.

When an order is dispatched, the delivery time is 3 to 5 days in the US and 6-12 business days internationally, using regular shipping. If your order includes items with a “Delivered By timeframe for shipping, there will be an express shipping option at checkout.

WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT?

Refunds for store credit will be processed two weeks after the date of receipt of your return. The credit will be applied automatically to your account and linked with the address used to place the order.

CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE?

We do not offer direct exchanges, but store credit can be used to reorder a style in a preferred colour/size. If an urgent purchase needs to be placed quickly, a store credit can be issued once the package has been sent off to USPS and tracking has been verified.

HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING?

All our models are around 175cm tall. They’re all photographed wearing size Small.

WHAT METHODS DO YOU ACCEPT FOR PAYMENT?

We accept Credit/Debit Cards, PayPal, Apple Pay, or AfterPay for U.S Customers’ payments.

All orders are charged in USD – our website may show you the estimated equivalent amount in your local currency (this can be changed under ‘My Account’ on the website. Any currency conversions are for reference purposes only. Your bank may charge an international transaction fee for international purchases with specific credit/debit cards.

HOW DO I USE A STORE CREDIT?

An order placed using an email associated with it automatically receives store credit; on the Payment section of the checkout page, there will be an option to apply for any outstanding store credits automatically.

WHY AM I RECEIVING A ‘TRANSACTION CANNOT BE PROCESSED’ ERROR AT THE CHECKOUT?

This error code refers to a generic card error; your bank is rejecting your transaction. We would advise double-checking your details and trying the PayPal checkout with its ‘Debit/Credit Card’ payment option, as this method may be less likely to be rejected than others. Alternatively, try placing your order using another card or wait a while; if this issue continues, we suggest contacting them directly as soon as possible.

CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER?

If you forgot to apply for your store credit during an order, we advise canceling and reordering using it instead. Unfortunately, once an order has been shipped, it cannot be canceled, but please reach out via Live Chat for 24-hour customer care support.

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